Direct Billing

At 360 Eyecare – Metro we strive to provide quality and convenient care to our patients.  Holding true to this principle we decided to accept our patient’s private vision insurances.  This means our patients do not have to worry about paying out of pocket first and then going through the paperwork to get reimbursed at a later date.  We have stepped in and will bill the insurance company directly.  The patient just has to give us the authority to do so and provide us with the details of their policy number and a member ID.   The advantage of direct billing to our patient is that if the cost of products and services are more than what the benefit coverage is, the patient only has to pay the difference (co-pay) out of pocket.  We will be able to check eligibility in real time and let you know if and how much your insurance covers towards vision.  Vision coverage usually are separated into:

  • Eye Exams
  • Frames & Lenses (single vision, bifocals, trifocals, progressives)
  • Prescription Sunglasses
  • Prescription Safety glasses
  • Lens features (tints, photochromic lenses, AR coating, scratch coating)
  • Prescription Contact Lenses
  • Refractive Surgery

We direct bill with the following insurance companies:

  • Blue Cross
  • Chamber of Commerce Group Insurance
  • Cowan:  We need to call to check eligibility.  Paper billing only.
  • Desjardins Insurance:  does not allow us to direct bill.
  • Great-West Life
  • Green Shield
  • Industrial Alliance:  Cannot check eligibility online.  We can however call on your behalf and check your eligibility.
  • Johnson Inc.
  • Manulife Financial:  We cannot direct bill.
  • Maximum Benefit or Johnston Group
  • Standard Life
  • Sun Life Financial:  We are unable to check eligibility, the patient has to call Sun Life Financial.  Not every plan allows direct billing.
  • Great West Life Embassy of Saudi Arabia: We need to call 1-888-663-6623 Mon-Fri between 8am-5pm to check Pt eligibility for eye exam and eyeglasses. Fill out the form and submit by fax or email.

360 Eyecare – Metro is a leader in innovative patient care services, as most private optometry offices do not provide direct billing services.